Frequent Questions
1. Do you accept returns?
No, we do not accept returns. Please review your order carefully before checkout.
2. Can I exchange an item?
Yes, within 14 days of delivery. The item must be unused and in original packaging. Personalized items are not eligible.
3. How do I request an exchange?
Email us at info@costantiniwatches.com with your order number and reason for the exchange.
4. Who covers exchange shipping?
Customers are responsible for return shipping. Use a trackable service for safety.
5. Do you ship internationally?
Yes, we ship worldwide. Shipping fees are shown at checkout.
6. How long does delivery take?
Shipping takes 5–8 business days after 1–3 business days of processing.
7. What payment methods are accepted?
Visa, Mastercard, American Express, Maestro, and Union Pay.
8. What currency do you use?
All payments are in EURO (€). Conversion fees may apply based on your bank.
9. Are taxes included?
VAT is included for EU orders. Non-EU customers may incur additional duties or taxes.
